The new year certainly hasn’t been a reprieve for the Online Travel Agents and the message is getting louder and louder here in Port Douglas for our failing tourism body TPDD and their support for online travel agencies.
Over the past week and as reported right around the world at all levels of media, the UK’s Competition and Markets Authority has moved against six OTA booking agencies to end hidden charges, pressure selling, misleading discount claims, and a lack of transparency on how commissions affect the display of rooms online.
Late last year the ACCC instituted proceedings in the Federal Court against trivago N.V. (Trivago) alleging it made misleading hotel pricing representations in its television advertising and website, in breach of the Australian Consumer Law under which Trivago could be liable for up to $10m in fines for each breach.
Earlier this week and back in Port Douglas, the FAB FM morning show invited Douglas ONE Director, Gerry Ireland to discuss the current situation of the declining Port Douglas Tourism market. The interview was followed up by comments in reply by TPDD’s EO, Ms Tara Bennett
We urge you everyone to listen to this interview. It makes points we have spent the last 12 months making, very very clear.